Privacy & Data Protection

Sevilai is committed to safeguarding your data and respecting your privacy—every step of the way.

Sevilai Transport is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect the personal information you provide when interacting with our website and services. By accessing or using our website, you agree to the terms of this policy.

📋  Information We Collect

We only collect information necessary to process your inquiries and bookings. The information you voluntarily provide through our forms may include:

  • Full Name

  • Phone Number

  • Email Address

  • Pickup and Drop-off Locations

  • Preferred Date and Time of Travel

  • Number of Passengers

  • Any other details submitted through the contact or booking forms

We do not collect any sensitive personal data (e.g., passwords, pin numbers) or payment information via the website.

🔍 How We Use Your Information

The information collected is used strictly for the following purposes:

  • To respond to contact form submissions and inquiries

  • To process and confirm booking requests

  • To send booking-related notifications or follow-up communications in a timely manner.

  • To improve our services and website experience

  • To maintain records for administrative and operational purposes

We do not sell, rent, or trade your personal information to third parties.

🍪 Cookies & Tracking

  • We may use cookies or tracking technologies for analytical purposes.

  • These tools help us understand how users interact with our website.

  • Insights from this data allow us to improve usability and user experience.

  • You can control or disable cookies through your browser preferences.

🗂️ Data Retention

  • We retain submitted form information only as long as needed for its intended purpose.

  • Data may be retained longer if legally required.

  • We review data periodically to determine continued relevance.

  • Once no longer needed, data is securely deleted or anonymized.

🔐 Data Disclosure

We do not share your personal information with third parties, except:

  • When legally required (e.g., government investigations)

  • With trusted service providers for operations (e.g., hosting)
    These providers are contractually bound to protect your data.

🛡️ Data Security

We use industry-standard security measures, including:

  • Secure servers

  • Encrypted form submissions

  • Restricted access to authorized personnel

While we strive to protect your data, no online transmission is 100% secure.

🧾 Your Rights

You have the right to:

  • Access the data we have about you

  • Request correction of inaccurate or outdated information

  • Request deletion of your data (unless legally obligated to retain it)

🔗 Third-Party Links

  • Our website may include links to third-party sites (e.g., maps, social media).

  • We are not responsible for the privacy practices or content of those websites.

  • We recommend reviewing the privacy policies of any third-party sites you visit.

🚫 Children’s Privacy

  • Our website is not intended for children under the age of 13.

  • We do not knowingly collect personal data from children.

  • Parents or guardians should supervise minors when using our website.

  • If such data is identified, it is promptly deleted from our systems.

🔄 Policy Updates

  • We may update this Privacy Policy periodically, with all changes posted on this page.

  • The “Last Updated” date will reflect the most recent revision.

Have questions about sevilai policy?

Your privacy matters to us. Whether you need clarification about data usage, want to request changes, or simply have a concern, our dedicated team is here to assist you promptly and transparently.